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Visa Photo Checking for Agencies and Typing Centres (All 100 Documents)

By VisaPhotoCheck Team
9 min read

Researched and checked against official government photo specifications. We update guides when requirements change.

The Problem Is Almost Always the Crop

If you run a typing centre, a visa agency, or a photo studio that handles document photos, you already know the failure mode: the photo looked fine on the screen, the customer left, and three days later the portal rejected it. Now you are reshooting for free and someone is annoyed.

Across 3,308 real submissions to VisaPhotoCheck that reached a final pass/fail verdict — counting only document types with at least 30 verdicts — 1,418 were rejected on at least one check. That is 42.9%. Nearly half.

What causes it is not what most people assume. Here is every rejection cause, ranked. A single photo can fail more than one check, so these do not sum to 100%.

  • Crop and framing — 40.8% of rejections
  • Glasses and head coverings — 27.5%
  • Resolution — 12.8%
  • Lighting — 9.0%
  • Expression — 6.7%
  • File data (size or format) — 5.1%
  • Pose — 4.7%
  • Background — 0.4%

Why Crop Beats Everything Else

Head height is the requirement that varies most between documents and is the hardest to judge by eye. A US visa photo wants the head at 50–70% of the frame. A UAE visa wants 70–80%. A UK passport specifies the head in millimetres, not as a ratio. Same customer, same camera, same day — three different correct crops.

Counter staff are not doing this badly. They are doing it without a ruler. A photo cropped for one country's spec and submitted to another's is the single most common way a good photograph becomes a rejected one.

Background, meanwhile, causes 0.4% of rejections — roughly 1 in 250. It is the thing most photo tools advertise hardest and the check that fails least often.

Two Ways Agencies Actually Work

Agency accounts are built around the two workflows we kept hearing about, and there is no mode switch between them — it is the same upload box either way.

  • Counter, customer present. One photo, verdict in seconds, while the person is still standing there. Reshoot immediately if it fails, or hand over the print sheet if it passes.
  • Batch triage, customer absent. Ten to thirty photos arrive by email or WhatsApp. Drop them all at once, work down the list, and tell each client exactly what to redo.

What Comes Back for Each Photo

Every check returns the measured value against the permitted range from that document's rule, so a failure is something you can read out to a customer rather than a diagnostic code.

  • Head height, eye line, and crop measured against that document's specific range
  • Background uniformity, resolution, and file size against the portal's limits
  • A plain-language list of what to fix, written to be repeated to the customer
  • The corrected file and a printable sheet where the document permits it
  • A shareable link you can paste into WhatsApp for a client who is not in the room
  • Free recheck within 24 hours when a photo is rejected — the correction does not cost a second credit

Every Document Supported (100)

Each of these carries its own rule: pixel dimensions, DPI, background colour, head-height range, file-size ceiling, and a link to the government source it was verified against. 93 are verified against a primary government source; 7 are maintained as portal-safe presets and carry a visible "official review pending" badge so you always know which is which — the newly added Emirates ID profile is one of them, while Ireland Visa is verified.

  • Asia-Pacific (38) — Armenia eVisa, Australia ETA / eVisitor, Australia Passport, Azerbaijan eVisa, Bangladesh Passport, Cambodia eVisa, China Visa, Georgia eVisa, Hong Kong Passport, India OCI Card, India Passport, India Visa, Indonesia Passport, Indonesia eVisa, Japan Passport, Japan Residence Card, Japan Visa, K-ETA, Malaysia eVisa / eNTRI, Myanmar eVisa, Nepal Visa, New Zealand ETA (NZeTA), New Zealand Online Visa, New Zealand Passport, Pakistan Passport, Pakistan Visa, Philippines Passport, Philippines Visa, Singapore Passport/PR, Singapore Visa, South Korea Passport, Sri Lanka eVisa, Taiwan Passport, Thailand Passport, Thailand Visa, Uzbekistan eVisa, Vietnam Passport, Vietnam eVisa
  • Europe & Schengen (24) — Czech Republic Visa, France Visa, French National ID, German National ID, Germany Visa, Greece Passport, Ireland Passport, Ireland Visa, Italian National ID, Italy Passport, Italy Schengen Visa, Netherlands Passport, Poland Passport, Portugal Schengen Visa, Russia Visa, Schengen Generic, Schengen Visa, Spain Schengen Visa, Sweden Passport, Switzerland Schengen Visa, UK BRP, UK ETA, UK Passport, UK Visa
  • Middle East & Africa (22) — Bahrain eVisa, Egypt Visa, Ethiopia Passport, Ghana Passport, Israel Passport, Jordan Visa, Kenya Passport / eVisa, Morocco Passport, Nigeria Passport, Nigeria Visa, Oman Visa, Qatar Passport, Qatar Visa, Rwanda eVisa, Saudi Arabia Passport, Saudi Arabia Visa, Saudi Tourist eVisa, South Africa Passport, Turkey eVisa, UAE (Dubai) Visa, UAE Emirates ID, UAE Passport
  • Americas (10) — Argentina Passport, Brazil Visa, Canada PR Portal Digital Photo, Canada Passport, Canada Visa, Chile Passport, Colombia Passport, Mexico Passport, Mexico Visa, Peru Passport
  • United States (6) — US Visa, US Passport, US Passport Online Renewal, US Green Card Lottery (DV), US Global Entry / TSA PreCheck, US Immigration (USCIS)

Plans

One credit is one photo. Full details are on the agency page and in pricing. Credits reset each billing period and do not roll over. A rejected verdict uses a credit; its free recheck within 24 hours does not.

  • Starter — $29/month, 100 checks. A single counter getting started.
  • Pro — $99/month, 600 checks. A studio checking photos every day.
  • Scale — $299/month, 2,000 checks. Multiple locations or high daily volume.

What This Does Not Do

Worth stating plainly, because a compliance tool that oversells itself is worse than no tool.

Some authorities prohibit software-altered photographs. Where a document's own rules say the image must not be digitally edited, the account checks and measures the photo and tells you what to fix — it does not produce an edited file for you to submit. Reshooting to spec is the compliant path there, and knowing before the customer leaves is the point.

The rejection figures above are one product's own traffic, not a government statistic and not a random sample of every photo taken worldwide. They describe photos people were already unsure enough about to run through a checker. Treat them as a real, specific measurement rather than a universal law.

Getting Started

The agency page has the full breakdown of the workspace, batch upload, billing, and share links. Accounts are shared by the whole agency — there are no per-seat charges and no per-person logins to administer.

If you want to see the numbers on your own photos before deciding anything, that is the sensible first step: run a batch of recent ones and see what your actual rejection rate looks like. You can also browse the full document guides or read the underlying rejection-cause data.

Frequently Asked Questions

How many documents does an agency account cover?

100, spanning visas, passports, national IDs, eVisas, ETAs and residence permits across Asia-Pacific, Europe and Schengen, the Middle East and Africa, the Americas, and the United States. 93 are verified against a primary government source; the remaining 7 carry a visible "official review pending" badge.

What is the most common reason an agency's photos get rejected?

Crop and framing, at 40.8% of rejections in our data — more than every other cause except glasses and head coverings combined. Head-height requirements differ by document, so a photo cropped correctly for one country is often wrong for another.

Can I check a batch of photos at once?

Yes. The same upload box takes one photo or thirty. Each photo is an independent check consuming its own credit, and the batch tells you its cost before it runs, so a partial failure never leaves you with a balance you cannot explain.

Do unused credits roll over?

No. The balance resets at each renewal rather than accumulating. A rejected verdict does consume a credit, but rechecking that photo within 24 hours is free.

Does every person at the agency need their own login?

No. A business account is shared by the whole agency. There are no seats, no per-person logins, and no per-seat billing.

Ready to Check Your Photo?

Use our AI-powered tool to ensure your photo meets all embassy requirements. Pay only when the preview passes — then download a document-ready file.

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